Shipping & Refund Policy
Shipping Policy
Order Processing
All orders are processed and shipped within 3 business days. Processing times may vary during high‑volume periods, but we work to ensure timely dispatch of all research materials.
Shipping Confirmation
Once your order ships, you will receive a confirmation email with tracking information (when applicable).
Please ensure your email address is entered correctly at checkout.
Shipping Delays
DPA Research Peptides is not responsible for delays caused by:
Carriers
Weather conditions
Customs inspections
Incorrect or incomplete shipping information
Circumstances beyond our control
Once a package is transferred to the carrier, transit times are no longer within our control.
Risk of Loss
Ownership and responsibility for the package transfer to the customer once the carrier accepts the shipment.
We are not liable for lost, stolen, or damaged packages after handoff to the carrier.
Refund Policy
All Sales Are Final
Due to the nature of research‑grade materials, all sales are final.
We cannot accept returns, exchanges, or refunds under any circumstance.
Order Accuracy
Please review your order carefully before submitting.
Once an order is placed:
It cannot be canceled
It cannot be modified
It cannot be refunded
Damaged or Missing Items
If your order arrives damaged or incomplete, contact us via e-mail (dpawellness.physique@gmail.com) within 48 hours of delivery with:
Your order number
Photos of the packaging and product
A description of the issue
We will review the situation and determine next steps.
Unauthorized Use
Any communication suggesting human or animal use will result in:
Immediate cancellation of the order
Permanent account restriction
No refund issued
Agreement to Policies
By placing an order with DPA Research Peptides, you acknowledge and agree to this Shipping & Refund Policy as well as our full Terms & Conditions.
